How to collect your trees
Once you’ve requested your trees, we'll send you a confirmation email within the following 2 business days. If you don't receive this, please contact yourtree@hertfordshire.gov.uk.
Each district will have a dedicated local pick-up point. In November, we'll send you a further email to let you know where your pick-up point is, and when you can collect your trees.
The main collection date will be Saturday 7 December. The plants are dormant in December so it's the best time for transporting and planting them. Details of an alternative collection date and central location will be confirmed shortly, but this might be less convenient and require more travel.
If you’re unable to collect your trees yourself, then a friend, neighbour or family member can collect them on your behalf.
Each tree will weigh very little, and can easily be transported without a vehicle. We'll provide a starch carrier bag which helps to stop the roots from drying out. These bags meet EN13432 composting standards and can be composted at home, so they're better for the environment than plastic pots.
We are unable to label trees individually, however this tree species identification guide will help you to identify your trees once you get them back home.