Skip to content

Personal independence payment (PIP) is a benefit for people aged 16 or over who have difficulty with daily living activities or mobility. You may qualify for PIP if you have a physical disability, a long-term health condition, mental health problem or a learning disability.

PIP has replaced Disability Living Allowance (DLA) for those aged 16 and over. 

DLA can still be claimed on behalf of those aged under 16.


Like DLA, you can claim PIP if you're in or out of work, or if you're studying, and it's not affected by your income or any savings you might have. You don’t need to have paid national insurance contributions. PIP uses a points system to decide whether you qualify, and at what rate.

Who can claim?

To claim you must:

  • be 16 or over
  • have been present in Great Britain for at least 2 out of the past 3 years (with exceptions given for people from Ukraine and Afghanistan under special schemes)*
  • score enough points to pass the daily living and/or mobility assessment*
  • have satisfied the daily living and/or mobility assessment for at least 3 months before claiming and be likely to satisfy the assessment for at least 9 months after claiming.*

* These rules don't apply to children turning 16 who are terminally ill (defined as having a possible life expectancy of 12 months or less).

Special rules for terminally ill children

Terminally ill children who turn 16 can continue to get DLA rather than PIP. A DLA award under the special rules for the terminally ill child will continue until the end of the existing award.

If your child has a possible life expectancy of 12 months or less, they will automatically qualify for the enhanced rate of the daily living component and they won’t have to take part in a full assessment. They will usually also be awarded the mobility component after a quick telephone assessment. If this applies to your child, ask their doctor for an SR1 form and send this to the DWP.

What can the money be used for?

PIP helps meet the extra costs associated with living with a disability or a long term health condition, including:

  • higher heating bills
  • special diets, clothing or equipment
  • taxi fares
  • additional laundry or cleaning.

It can also be spent on whatever you wish, such as outings, special interests or holidays, or put away into a savings account (however, beware of savings in the young person's name exceeding certain amounts (currently £6000 or more) if they claim any means-tested benefit such as universal credit, as it would reduce that benefit. Savings of £16,000 would normally end a universal credit claim altogether. The child's savings don't affect any child tax credit or universal credit that you get).

The benefit is made up of 2 parts, called components:

  1. help with daily activities such as personal care
  2. help with getting around (mobility)

Depending on your needs, you may qualify for one of these components, or for both at the same time.

How to apply

Call the Department of Work and Pensions (DWP):

PIP new claims line:

0800 917 2222

Textphone 0800 917 7777

You may be asked to complete both parts of the claim (see below) on-line, as DWP will introduce that method of claiming during 2024 and 2025. 

If you are your young person's appointee you can make the call on their behalf.

You’ll be asked to complete 2 forms:

1. Personal Independence Payment claim form (PIP1 form)

  • Usually completed over the phone with a DWP worker or online. If you have difficulties using a phone or online claiming, a paper form can be sent by post.
  • The form asks basic questions such as your name, contact details, nationality, bank account details and for details of the main health professional supporting them.
  • This form is also used to check that your young person meets the main basic qualifying conditions. For example, that they are at least 16 and meet certain tests linked to their immigration status and presence in the UK.
  • Once the DWP has received the signed PIP1 form and established that your young person meets the basic qualifying conditions, you'll be sent a questionnaire called 'How Your Disability Affects You' (PIP2).

2. How your Disability Affects You questionnaire (PIP2 form)

  • This form focusses on gathering information about your young person's ability to do a range of different activities. It's your opportunity to give a detailed explanation of how their condition affects them, so be sure to give as much detail as possible.
  • You can send evidence to support your claim, such as a letter from your GP, school, social worker or other professionals and people who support your young person.
  • The more supporting evidence you provide, the better the chances that a decision can be made without the need for a face-to-face assessment.
  • You must complete and return the form within 1 month of the date it was posted to you. If you need longer, call the PIP Enquiry Line on 0800 121 4433 to ask for an extension.

For help you can read the completing the PIP form guide.

After returning the form, you may be invited for a telephone or face-to-face assessment with an independent health professional.  Some claims are decided just on the information on the claim form so try to send as much detail as you can, but don't delay the claim or miss any deadline for replying. You can always submit the evidence later. 

The points system

To get PIP you must score a certain number of points according to how well you can carry out 10 daily living activities and 2 mobility activities. You cannot score points for anything not on the list.

10 daily living activities

• preparing food

• eating and drinking (taking nutrition)

• managing therapy or monitoring a health condition

• washing and bathing

• managing toilet needs or incontinence

• dressing and undressing

• speaking (communicating verbally)

• reading and understanding signs, symbols and words

• mixing with people (engaging with other people face-to-face)

• making decisions about money (making budgeting decisions).

2 mobility activities

• planning and following a journey

• moving around.

Need more detail?

Money Advice Unit (MAU) has created a clear, in depth factsheet on Personal Independence Payments:

If you receive this funding- what else can you get?

PIP is never treated as income in calculating other benefits. In fact, getting
PIP can actually lead to an increase in other benefits, or help you qualify
for other entitlements.

Other benefits and increased benefit rates

Carer’s Allowance

If a young person gets the daily living component of PIP at either rate
(standard or enhanced) you may be able to get Carer‘s Allowance, or a carer's element within universal credit.
You must be providing at least 35 hours of care each week. To get Carer‘s
Allowance, you must not be a full-time student and not be earning more
than a set amount after certain deductions and costs each week.

Learn more about Carer's Allowance


Child Tax Credit

If a young person for whom you receive tax credits gets PIP, your Child Tax Credit payments will increase due to an 'extra disability element', or even a 'severely disabled child element'. These elements can be backdated in line with the PIP award.

Universal Credit

If a young person for whom you receive universal credit gets PIP, your universal credit payments will increase due to an 'extra disability' element or even a 'severely disabled child' element. These elements can be backdated in line with the PIP award, but you may need to contact the DWP to remind them about this. The same backdating is possible for the carer element of universal credit.

If you are not on universal credit, you may become eligible to claim it if your child gets PIP or DLA.

If you are affected by the limits on claiming child tax credit or universal credit for more than two children, you can still get the extra disability elements even if you don’t get the basic child element.

If you are on universal credit or other benefits and have been told that you are ‘benefit capped’, getting PIP or DLA stops the cap being applied. 

Pension Credit

If you are a pensioner who gets additional money in your pension credit for caring for a disabled young person, this amount can be increased if the young person is awarded PIP.


Employment and Support Allowance

Universal Credit for the young person replaces the Employment and Support Allowance.

If a young person gets universal credit in their own right, an award of PIP does not lead to an increase in their universal credit. They still need to show that they have ‘limited capacity for work’ or ‘limited capacity for work-related activity’ However, if that is established, it may also mean that a young person could claim universal credit whilst studying, as they would class as a disabled student. That would mean that the parents' child tax credit or universal credit for that young person would stop.

Help with rent and council tax

An award of PIP for a young person still in non-advanced may lead to extra Housing Benefit or universal credit if you are not already getting your rent met in full.  A PIP award for a dependant young person may also lead to more help towards your council tax bill. If a young person is 18 or over and receives the daily living component of PIP at any rate you might qualify to be ‘discounted’ as a carer for council tax. Depending on who else lives in your home this could lead to more help with your council tax.

Help with transport

Blue Badge for disabled parking

A young person will automatically be entitled to a Blue Badge for disabled parking if they score 8 or more mobility points for walking or 10 points for planning or following a journey. New Blue Badge scheme criteria will also extend eligibility to people who:

  • cannot undertake a journey without there being a risk of serious harm to their health or safety, or that of any other person
  • cannot undertake a journey without it causing them considerable psychological distress
  • have very considerable difficulty when walking (both the physical act and experience of walking).

Help with road tax

If your young person is awarded the mobility component of PIP at the
enhanced rate, you may be exempt from paying road tax. If they qualify
for the mobility component at the standard rate you may be eligible for a
50% reduction instead.

Help with getting a car

If your young person is awarded the mobility component of PIP at the enhanced rate, you can hire or buy a car through the Motability Scheme. To be eligible, their award of the enhanced rate mobility component must have at least 12 months left to run. If you’re unable to drive and need help to pay for lessons, or help to get a deposit for a car through the scheme, then you may qualify for grant assistance.

Page was last updated on: 31/05/2024 15:17:27

Who can support you with your application?

DWP PIP General Enquiry Line

0800 121 4433

The charity, Contact

Freephone helpline: 0808 808 3555

info@contact.org.uk

Disability Rights UK

Online information including a guide to claiming PIP:

www.disabilityrightsuk.org


Citizens Advice

If your claim is rejected first time around, don't give up. The organisations above may be able help you with your review or reconsideration and an appeal if necessary.  Most appeals succeed.

Cookies

Like many other websites, we place small information files called 'cookies' on your computer.

Why do we use cookies?

To remember your settings, for example your language and location. This means you don’t have to keep entering these details when you visit a new page.

To find out how you use the site to help us update and improve it.

How do I change my cookie settings?

You can change the settings of your web browser so that it won’t accept cookies. For more information visit AboutCookies.org.

But, doing this may stop you from using some of the online features and services on this website. 

Cookies we use

Cookies do a lot of different jobs, and we use 2 types of cookies:

Required functionality cookies – these cookies are essential for the website to work.

Performance and feature cookies – these cookies help to improve the performance and feel of this website, for example providing you with personalised services.


Take a look at a list of cookies we use on our website:

NameTypeHow we use itHow long we use the information for

ASP.Net_Sessions

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

ServerID

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

_ga

Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

saved-pages

Performance and feature

To save the pages that you visit by clicking the heart at the top of the page. 

1 month

geoPostcode

Performance and feature

This stores your postcode (or partial postcode) when we ask you for your location.

Just for the time you are on our website or 30 days (you choose this).

geoCoordinates

Performance and feature

This stores your location as a pair of latitude / longitude coordinates.

Just for the time you are on our website or 30 days (you choose this).

reckonerName-history

Performance and feature

This keeps a history of all answers submitted to the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

reckonerName-content

Performance and feature

This keeps a history of what content cards are clicked on when using the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

SQ_SYSTEM_SESSION

Required functionality

This used to track user sessions on forms hosted on eservices.hertfordshire.gov.uk

Just for the time you are on our website.


Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service namePurposeMore information

Google analytics (_utma/b/c/z)

These are used to compile reports for us on how people use this site.

Cookies of the same names are also used for the same purpose by other websites such as Building FuturesCountryside Management Service and Hertfordshire LIS.

Visit the Google Analytics website for more information about the cookies they use.

You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

Google Translation - googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

Bing

We use a Bing cookie to track the success of our marketing campaigns and make them more efficient.

Visit Bing to find out more about their cookies.

Google

We use a Google cookie to track the success of our marketing campaigns and make them more efficient.

Visit Google to find out more about their cookies.

Facebook

We have a number of presences on Facebook, which we may link to. Facebook may set some of its own cookies if you follow these links.

Visit Facebook to find out more about their cookies.

Twitter

We have a number of presences and feeds on Twitter, which you may wish to follow or read from this website. Twitter may set some of its own cookies.

Visit Twitter to find out more about their cookies.

YouTube

We have a YouTube channel, which we may link to. YouTube may set some of its own cookies if you follow those links.

Visit YouTube to find out more about their cookies.

Netloan

This ASP.NET_Sessionid cookie is essential for the Netloan secure online payments website to work, and is set when you arrive to the site. This cookie is deleted when you close your browser.

 

HotJar

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Visit HotJar to find out more about their cookies.

Siteimprove

These cookies are set to help us report on how people are using the site so we can improve it.

Visit Siteimprove to learn more about their cookies.