Skip to content

If you're an adult who is caring for a child or young person with SEND you may be eligible for a carer's assessment. Usually, this will be offered to you at the same time your child or young person is being assessed.

If this doesn't happen, as a parent or carer of a child or young person with SEND you have the right to ask for an assessment of your own needs.

How to request a carer's assessment

The service that does carer's assessments in Hertfordshire is called the 0 - 25 Together service. They look after all social care matters for families of children with SEND aged 0 - 25. 

To request a carer's assessment from them, call Hertfordshire's Customer Service Centre on 0300 123 4043.

They will ask you for some basic information, which they will pass along to the  0 - 25 Together Service.

They will ask you for these details about your child

  • name
  • address
  • date of birth
  • NHS number
  • any medication they take
  • if they have a diagnosis
  • who their GP is
  • behaviours to be aware off
  • communication needs
  • mobility needs
  • what school they go to
  • whether they have an Education, Health and Care Plan or not
  • who their support network is (family, extended family and friends)
  • any benefits you receive
  • any professional involvement you have
  • what support you are looking for
  • a contact phone number for you as parent/carer

Someone from the 0 - 25 Together Service will review your information, and make a decision whether to assess based on this.

If If they decide not to assess, they will instead send you a package of information with alternative support, or they may suggest you apply for Short Breaks - these are subsidised clubs and activities your child can take part in, to give you some hours in the day to do whatever you need.

If they do decide to assess, they will contact you to arrange the next steps.

The carer's assessment

This will usually be carried out by a social worker from the 0-25 Together team who will visit you in your home. The assessment will consider your needs, circumstances, and how your caring responsibilities impact the rest of your life.

You'll be asked questions which will be sent to you in advance by your social worker, so you'll have time to consider your answers. These will cover your caring role, your feelings about caring, your physical, mental and emotional health, and how caring affects your work, leisure, education, wider family and relationships.

After the carer's assessment

The assessment should work out how you can continue your caring role whilst also being supported to do the things that are important to you and your family. Because assessments are needs based, support will be tailored to suit you.

This might include:

  • information and advice about the support and services available in your community to help with your wellbeing and caring role.
  • Advice on how to prevent or delay things becoming more difficult in the future.
  • Working with you to develop a contingency plan to help you think about times when you might not be available to care and when plans change at short notice.
  • If the assessment identifies any unmet needs, you may be referred on to other services that can help. This could include gaining access to short break hours to provide respite, or being advised of any additional financial help you may be eligible for.
Page was last updated on: 11/12/2023 11:57:52

[content goes here]

Cookies

Like many other websites, we place small information files called 'cookies' on your computer.

Why do we use cookies?

To remember your settings, for example your language and location. This means you don’t have to keep entering these details when you visit a new page.

To find out how you use the site to help us update and improve it.

How do I change my cookie settings?

You can change the settings of your web browser so that it won’t accept cookies. For more information visit AboutCookies.org.

But, doing this may stop you from using some of the online features and services on this website. 

Cookies we use

Cookies do a lot of different jobs, and we use 2 types of cookies:

Required functionality cookies – these cookies are essential for the website to work.

Performance and feature cookies – these cookies help to improve the performance and feel of this website, for example providing you with personalised services.


Take a look at a list of cookies we use on our website:

NameTypeHow we use itHow long we use the information for

ASP.Net_Sessions

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

ServerID

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

_ga

Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

saved-pages

Performance and feature

To save the pages that you visit by clicking the heart at the top of the page. 

1 month

geoPostcode

Performance and feature

This stores your postcode (or partial postcode) when we ask you for your location.

Just for the time you are on our website or 30 days (you choose this).

geoCoordinates

Performance and feature

This stores your location as a pair of latitude / longitude coordinates.

Just for the time you are on our website or 30 days (you choose this).

reckonerName-history

Performance and feature

This keeps a history of all answers submitted to the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

reckonerName-content

Performance and feature

This keeps a history of what content cards are clicked on when using the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

SQ_SYSTEM_SESSION

Required functionality

This used to track user sessions on forms hosted on eservices.hertfordshire.gov.uk

Just for the time you are on our website.


Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service namePurposeMore information

Google analytics (_utma/b/c/z)

These are used to compile reports for us on how people use this site.

Cookies of the same names are also used for the same purpose by other websites such as Building FuturesCountryside Management Service and Hertfordshire LIS.

Visit the Google Analytics website for more information about the cookies they use.

You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

Google Translation - googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

Bing

We use a Bing cookie to track the success of our marketing campaigns and make them more efficient.

Visit Bing to find out more about their cookies.

Google

We use a Google cookie to track the success of our marketing campaigns and make them more efficient.

Visit Google to find out more about their cookies.

Facebook

We have a number of presences on Facebook, which we may link to. Facebook may set some of its own cookies if you follow these links.

Visit Facebook to find out more about their cookies.

Twitter

We have a number of presences and feeds on Twitter, which you may wish to follow or read from this website. Twitter may set some of its own cookies.

Visit Twitter to find out more about their cookies.

YouTube

We have a YouTube channel, which we may link to. YouTube may set some of its own cookies if you follow those links.

Visit YouTube to find out more about their cookies.

Netloan

This ASP.NET_Sessionid cookie is essential for the Netloan secure online payments website to work, and is set when you arrive to the site. This cookie is deleted when you close your browser.

 

HotJar

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Visit HotJar to find out more about their cookies.

Siteimprove

These cookies are set to help us report on how people are using the site so we can improve it.

Visit Siteimprove to learn more about their cookies.