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Hertfordshire County Council

The Participation team works across Children's Services in Hertfordshire to make sure we continue to develop and meet the needs of children and young people.

We work with children, young people and families to ensure their voices are heard. We gather their feedback by phone, in-person visits and in group settings. It's an ongoing cycle:

  1. Listen to the voices of children, young people and families.
  2. Co-produce improvements to services.
  3. Implement improvements to services.
  4. Communicate back to our children, young people and families on the impact of their voice.

Participation Team Annual report 2023-24 (PDF, 1.5MB)

 

Children in Care Council

Our Children in Care Council (CHICC) welcomes children and young people with experience of being in care. We have several groups:

  • CHICC Junior group – young people aged 10–12 years
  • CHICC Deputies group – young people aged 13–15 years
  • CHICC Care Leavers group – care leavers aged 16–25 years

The groups come together monthly to share their views and experiences with their journey in care and beyond. The aim is to help us shape our service so we continue to meet young people's needs and be the best corporate parents we can. Our groups take a ‘you said we did’ approach, sharing what's happened as a result of the group's feedback.

 

Service Experience group

We also have groups for young people aged 13 and over who have, or have had, a social worker or Lead Professional. They can also influence and impact change so we want to hear their experiences – what worked well and what we can do better? 

 

We want to hear from you

Get in touch if you'd like to:

  • give feedback on services for young people in care and care leavers
  • know more about the Participation team and our pledge to young people in care
  • get involved with the Children in Care Council (CHICC)
  • learn about our 'voice of the child, young person and family' framework
  • sign up to our newsletter or read the latest edition.

 

  • If you would like a reply, please provide contact details.

 

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