Charges and concessions

Some library services cost a small fee.

Overdue charges

For books, magazines and talking books:

  • 25p per day, up to £10.50
  • Reduced rate* 8p per day, up to £3.36

After 3 weeks, an overdue reminder will be sent.  You'll be charged 85p if this is sent by post. But, if we have your email address, we'll send you a reminder email for free.

*Reduced rate is for children, carers, people with disabilities and people on low income."

There are no overdue charges for ebooks and e-audiobooks.

You can pay charges in the library or online by login to your account.

Reservations

Hertfordshire libraries stock

90p

Partner libraries stock (SELMS) 

£3.00

Stock from any other libraries (inter-library loan)

£8.25

There are no reservation charges on Hertfordshire libraries stock for:

 

We'll let you know when your reservation is available to collect.  You'll be charged 85p if this is sent by post. But, if we have your email address, we'll send you an email for free.

Talking book loans

  • £1.60 per set for 3 weeks


There is no charge for:

  • people with a disability or reading difficulty
  • carers
  • Home Library Service users
  • downloadable audiobooks via Borrowbox
  • Language

Lost library cards

If you lose your library card, come in to the library and we'll give you a replacement card for £1.50.

 

Lost and damaged stock

If you damage an item, you may be asked to pay the full replacement cost. We do not charge for the replacement of damaged stock for the under-fives e.g. board books and picture books. If you lose an item, we will charge you the full replacement cost. If you find the item and return it within 1 month of paying the replacement cost (and it is still in good condition), we will refund you the replacement cost. Overdue charges are not refundable.

Printing costs (A4 only)

25p – single page, black and white

65p – single page, colour

 

Photocopier

20p for A4 black and white

40p for A3 black and white

60p for A4 colour

£1.20 for A3 colour