Skip to content

WasteAware Hertfordshire Partnership logo
    

If you live in Cambridgeshire or Essex, apply online for a free, instant permit to dispose of waste from your home at some Hertfordshire recycling centres.

How to use your permit How long the permit lasts Permit restrictions
Limitations on vehicles, waste and locations. Terms, conditions and privacy Contact us Including lost or stolen badges.

 


How to use your permit

Logging in to your account

 
We'll provide a temporary password so you can log in to update your details or check when your permit expires.

You'll need to change your password the first time you log in to your account. It must contain at least 8 characters, including uppercase and lowercase letters, a number and a special character (like an exclamation mark).
 

Edit your permit details

 
Log in to the permit system.

Having trouble? Contact us.

You'll need your permit reference number.
 

What to do when you visit

 
Show a member of staff your permit email (on your smartphone or a printed copy). They will check your waste, then record your visit. You'll get an email recording your visit.
 

 


How long the permit lasts

The permit is valid for a 12 month period. Only one permit is allowed for each household, registered to a single vehicle.

You can renew it every 12 months. You'll receive an email reminder to re-apply.

 


Vehicle and waste restrictions

Your permit is only valid with certain vehicles:

Vehicles you can use

 
  • Cars
  • 4X4s
  • Wheelchair accessible/adapted vehicles.

All seats must be upright.
 

Vehicles you can't use

 
  • Caravanettes
  • Minibuses
  • Pickup trucks
  • Vans
  • Camper vans
  • Vehicles with trailers
  • Vehicles with 8 seats or more
  • Vehicles with rear seats, seat belts or fittings removed (this is considered to be adapted for commercial use).
     
 
  • Cambridgeshire permits are only valid at Royston recycling centre.
  • Essex permits are only valid at Bishops Stortford, Hoddesdon, Turnford and Ware recycling centres.
  • DIY waste – read our restrictions before you visit or you may be turned away.
  • Waste from businesses, charities or other organisations won't be accepted. Use our commercial waste service.
  • There are no height restrictions at any of our centres.

 


Terms, conditions and privacy

Terms and conditions - Cambridgeshire and Essex resident permits

  1. This permit remains the property of Hertfordshire County Council (HCC).
  2. Essex residents may use their permits at the following sites only: Bishops Stortford Recycling Centre, Hoddesdon Recycling Centre, Turnford Recycling Centre and Ware Recycling Centre.
  3. Cambridgeshire residents may use their permits at the following site only: Royston Recycling Centre.
  4. The recycling centre site customer rules must be adhered to at all times. Failure to do so may result in your permit being revoked.
  5. When requesting a permit, you will be required to agree to these legally binding terms and conditions of the permit scheme.
  6. The permit is valid for one year, from the date of issue.
  7. A household may only hold one permit at a time. If there is more than one vehicle at your property you will need to decide which one to register.
  8. The details held on your permit must match the registration of the vehicle you are driving.
  9. Residents of Cambridgeshire and Essex may only visit Hertfordshire recycling centres in a car. Van permits, which also permit the use of a car towing a trailer, are available only to Hertfordshire residents and will not be issued to Cambridgeshire or Essex residents.
  10. We will not tolerate any verbal, physical abuse or bullying towards any of our site staff. Our enforcement policy sets out what action we will take when visitors behave inappropriately.
  11. A permit does not entitle the holder to bring unlimited amounts of construction, demolition and excavation (DIY) material to the sites. Please make yourself familiar with our construction and demolition waste policy before you load your vehicle. None of our recycling centres accept asbestos.
  12. Waste will be checked upon arrival and the site operators have the right to turn away anyone suspected of bringing commercial, industrial or excessive DIY waste on to site.
  13. You may be asked to sign a waste declaration ticket to confirm the waste is from your own home.
  14. The site manager reserves the right to refuse a tip if it does not comply with the construction and demolition policy or if the material is suspected as being commercial waste. The site manager’s decision is final.
  15. Our permit is not valid for commercial use and business addresses will not be accepted.
  16. Vehicles wishing to deliver charity or voluntary group waste cannot apply for a permit under the permit scheme.
  17. The permit must not be copied, changed or defaced in any manner. If it is, your permit may be revoked.
  18. If you change your address, you must update your details online.
  19. Recycling centres operate an automatic number plate recognition scheme and are monitored by CCTV and Body Worn Video cameras. For more details see our WasteAware strategy.
  20. Hertfordshire recycling centres are for Hertfordshire residents and permit holders in Essex and Cambridgeshire to dispose of their own household waste only. There is no specific limit on the number of occasions that the centres may be visited however the council may investigate instances where the frequency of visits and/or the quantity and types of waste presented are such that it is reasonably questionable whether the waste presented is both household and from the holder’s own residence. Data recorded in the electronic permit and ANPR systems may be used for this purpose.
  21. HCC reserves the right to withdraw individual permits in cases of misuse and abuse by the holder. HCC will notify you of its decision in writing to the address given at the time of application.
  22. HCC reserves the right to amend the operation of the recycling centre permit scheme, including these terms and conditions at any time without notice.

How we use your data - recycling centre permit applications

By completing the permit form, you give consent for Hertfordshire County Council to use the information that you shared with us to administer your permit.

Your information will only be used for this purpose and will only be held for the lifetime of the permit and 12 months after your permit expires.

The personal data requested are:

  • name
  • address
  • email address
  • phone number
  • vehicle registration
  • vehicle make, model and type
  • if the vehicle is owned or hired.

 

This information is required for account registration and permit verification purposes. This will also allow the user have access to their information and update when needed.

Your rights

 

If you have any questions, please contact us.

 

Rate this page

Happy face Neutral face Sad face