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Neurodiversity Support

The Neurodiversity Support Hub Advice Line

The neurodiversity support hub is an advice service offering support, signposting and guidance about a whole range of things relating to ADHD and Autism. The phones are answered by a team of parents and carers of neurodivergent children and young people and your child doesn't need a diagnosis for you to use this service. 

Get in touch

Call us or Whatsapp: 01727 833963ADD-Vance logo

Or: email us at supporthub@add-vance.org

Term time:
9am - 1pm   Monday, Wednesday, Friday 
9am - 3pm   Tuesday, Thursday
7pm - 9pm   Wednesdays (by appointment)


School holidays:
Monday - Friday 9am - 1pm

Closed on bank holidays

The Neurodiversity Support Hub is delivered by ADD-vance.

What kind of things can we help with? 

We can: 

  • Explain more about neurodiversity  
  • Signpost you to the right support
  • Provide strategies you can use to support your child's development or behaviour

We can help with questions you may have about: 

  • ADHD and Autism
  • Anxiety and distressed behaviours
  • School
  • Anger
  • Sleep
  • Resources

We can't help with:

  • Recommending private assessors
  • Updates to EHCPs 
  • Fast-tracking assessment or letting you know where you are on the waiting list  
  • Understanding NHS decisions and reasons why a referral was not accepted.

Courses, workshops and webinars for parents

There are several organisations in Hertfordshire offering free courses, workshops and webinars for parents and carers of neurodivergent children and young people - both online and face-to-face.   

Check out the free courses, workshops and webinars for parents and carers


If you'd rather watch a webinar in your own time, we have put together these recorded webinars from our trusted partners ADD-vance and SPACE:

Watch videos from ADD-vance and SPACE on neurodiversity 
 

 

Support at School

If you feel that your neurodivergent child needs additional support at school (sometimes known as reasonable adjustments), you can find more information on how your child with SEND is supported in school.

The Different Belongs - Neurodiversity Toolkit for Schools is a set of resources created by ADD-vance and NESSie and co-produced with young people.  It is for teachers to use in primary schools to help all children understand Autism and ADHD.

Your SENCo can also refer your child to the Speech, Language, Communication and Autism Team.  This is a team of qualified teachers and specialists who provide advice and guidance to support schools in developing their provision for children and young people who have needs relating to speech, language, communication and autism.

The Neurodiversity Handbook and resources

The Neurodiversity Handbook (pdf 19.6MB) has been written by parents for parents to help them better understand their child or young person. You'll find advice and strategies, and information about organisations that can support you. 

The Support on a Page (pdf 195kb) has information on all the different organisations and services that can support your neurodivergent. (for an accessible version of this document, please contact localoffer@hertfordshire.gov.uk)

You'll also find practical strategies and ways to support your child in the Local Offer resource area

Support for children and young people

The Toolbox is a free online service for neurodivergent children and young people.   It is designed to help young people understand their Autism and/or ADHD in a fun and engaging way.  There is a range of support available:

  • The resource zone has information and resources for young people on a variety of topics relating to neurodiversity.
  • In the livestream zone young people can watch the team play favourite video games whilst answering questions about neurodiversity.

Many of our Hertfordshire organisations offer activities, groups and courses for young people to get support and meet other neurodivergent young people.

Local organisations that can help

Many of the organisations in Hertfordshire offer support to families of neurodivergent children and young people.  This can be in the form of advice over the phone or online, support groups, and workshops and webinars. 

ADD-Vance

A dedicated group of professionals who are parents of children affected by ADHD and/ or autism. ADD-vance's mission is to support families and increase understanding of the conditions.

Angels

Angels are an experience-led charity that aims to make the world a better place for autistic children and children with ADHD. You can email them on support@angelssupportgroup.org.uk

Autism Hertfordshire

Autism Hertfordshire offers support to young adults (ages 16+) both pre-and post-diagnosis through a range of interventions including group work, skills training and development and 1:1 support.

Coram Family Lives

Coram Family Lives provides targeted early intervention and crisis support to Families. They offer an advice line / live chat service and run courses to support families.

Families in Focus

Families in Focus provide online, award-winning therapeutic parenting courses for parents of children with Autism/ ADHD & private coaching.

Potential Kids

Potential Kids provides learning, social and sports opportunities to neurodivergent children and young people. They offer a variety of activities as well as a range of volunteering opportunities.

SPACE

SPACE is a Hertfordshire charity supporting parent/ carers of children and young people on the autistic spectrum, attention deficit hyperactivity disorder, or a related condition. They can offer bespoke advice and guidance through a 25 minutes telephone appointment.

Supporting Links

Supporting Links provide parenting support through courses, workshops, 1:1 mentoring of parents and children throughout Hertfordshire and the surrounding area.