Get someone to help you speak up and be heard. This person is sometimes called an 'advocate'.
An advocate will:
- listen to you
- go to meetings with you
- make phone calls for you
- write letters with you
- help you understand information.
Advocates are trained to do their job. They don't work for the council.
An advocate will not tell you what to do. They will not do things without you asking them to.
Advocacy services in Hertfordshire
Different types of advocacy and how to get that support:
- Care Act Advocacy – support people who need support to be involved in decisions their local council is making about their care and support.
- NHS Complaints Advocacy – support people who are thinking of making a complaint about treatment funded by the NHS.
You can also call POhWER to find an advocate: