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Fire safety home visits, school visits and open days

This service is only for Hertfordshire schools and residents.

If you're outside Hertfordshire, contact your local fire and rescue service.

 

Home fire safety self-check

Try our self-checker to find out what you need:

  • It takes 15 mins.
  • Answer questions about your property and lifestyle.
  • You'll get a personalised fire safety action plan at the end.
  • It may suggest we visit your property to install safety measures.

If you have issues accessing this form, or need the information in a different format, email jpsreferrals@hertfordshire.gov.uk.

 

Request a home fire safety visit

If you or someone you know is elderly, has a disability, or is vulnerable, you can request a home fire safety visit from us. Professionals can also use the form to submit a referral.

Why we need your / the person you are referring’s (hereinafter called the data subject) information

Hertfordshire County Council are the Data Controller for this information.

The data on this form is being gathered for the purpose of conducting a Safe and Well visit.

Our lawful basis for processing the data is the Council’s Public Task with regard to responsibilities for both fire prevention and wellbeing of vulnerable residents.


What we will do with the data subject’s information

The information you give us will be held by the Fire and Rescue Service of Hertfordshire County Council. In order to deliver this service we may share your information with Herts Help, a network of community organisations in Hertfordshire who are contracted to help people find independent support, guidance and information.

We may also use your information to conduct a customer satisfaction survey


How long we will keep the data subject’s information

The information that you supply to us will be kept on file for 6 years after last contact.

Your legal rights

Alternatively, you can call us.

 

School visits

You may request a visit to your school by local fire station staff.

All visits provide age related safety information and are in line with the curriculum.

Visits usually last between 30 minutes and 1 hour.

All visits are dependent on operational cover and service priorities and may be cancelled at short notice.

 

Fire station open days

 

Not all open days have the same activities and some depend on the weather. That may include:

  • having a look round a fire engine
  • watching a cooking oil fire demonstration
  • seeing someone rescued from a car
  • a teddy bear 'parachute drop' from the top of the drill tower (bring your own teddy)
  • other specialist emergency vehicles and services
  • smoke experience
  • Reqs and Loki the fire investigation dogs
  • stalls, food and entertainment.

 

On occasion an event may be cancelled without prior warning. Do contact the fire station direct before travelling.

 

Older persons activity, learning and safety

Older persons activity, learning and safety (OPALS) events are sociable, seated events where you can get quality advice and help on a wide range of services available.

As well as giving reassuring safety and wellbeing support, the events include:

  • free hot meal and refreshments
  • opportunity to meet other residents in your area
  • safety related freebies
  • representatives from a variety of agencies giving advice on the services they offer.

If you'd like to attend one of the events, email terry.morris@hertfordshire.gov.uk.

Upcoming OPALS events

  • 31 March 2025, 10am-2pm at Cuffley Life Church, Cuffley
  • 16 April 2025, 10am-2pm at Holywell Community Centre, Watford
  • 13 May 2025, 10am-2pm at Ibis/Forum, Stevenage
  • 16 June 2025, 10am-2pm at Meriden Community Centre, Watford
  • 4 July 2025, 10am-2pm at Three Rivers House, Rickmansworth
  • 31 July 2025, 10am-1.30pm at Greenwood Park Community Centre, Chiswell Green
  • 13 August 2025, 10am-2pm at Highfield Community Centre, Hemel Hempstead
  • 29 August 2025, 10am-2pm at Allum Manor, Elstree
  • 24 September 2025, 10am-2pm at Wodson Park, Ware
  • 3 October 2025, 10am-2pm at Eric Morecombe Centre, Harpenden
  • 27 October 2025, 10am-2pm at Westmill Community Centre, Hitchin
  • 11 November 2025, 11am-3pm at Adeyfield Community Centre, Hemel Hempstead.

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