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Hertfordshire County Council

Assistive technology (AT), also known as care technology, helps people stay at home longer and maintain their independence. It also provides reassurance to family and carers.

There are lots of ways technology can help people in their homes - from reminders to take medication to getting help if someone has a fall.  

Devices can be standalone, linked to family or carers, or they can be connected to a team of trained advisors in a monitoring centre who will ensure you get the support you need.

Assistive technology service

We install sensors to monitor daily routines and alert carers to unusual activity, helping catch problems early.

Herts Careline telecare service

We work with Herts Careline to offer more affordable telecare and personal alarm systems for residents who need it.

Which service should I choose?

How to get care technology

Report a fault

Report any issues with assistive technology installed by us using this form


Assistive technology service

Our assistive technology service, Data Inspired Living, is an online dashboard that collects information about a person’s daily routine using small, discreet sensors placed around the home.

These sensors build a picture of their normal activities without recording sound or video. If something unusual happens, like missed medication or reduced movement, it alerts our team and family carers.

The goal is to help identify issues early and provide the necessary support to prevent them from becoming serious.

The assistive technology service also includes Herts Careline telecare giving people the ability to call for assistance in an emergency.

We always get full consent before installing sensors and allow people to decide if their carers or family can view the data.

See what our Data Inspired Living technology looks like:

Sensors

Hub power supply by Data Inspired Living

Hub, power supply and data stick

Contact strips

Contact strips

Smart Switch by Data Inspired Living

Smart Switch

Multi sensor by Data Inspired Living

Multi sensor

Door sensor by Data Inspired Living

Door sensor

Toilet flush kit by Data Inspired Living

Toilet flush kit

Bed chair occupancy kit by Data Inspired Living

Bed/chair occupancy kit

Medication dispenser by Data Inspired Living

Medication dispenser

Dashboard


 


Herts Careline telecare service

Herts Careline offers personal alarm systems that can be worn around the neck or wrist to detect falls. These devices have alert buttons that connect to a 24/7 monitoring center, where operators respond to emergency alerts in people’s homes. This service provides reassurance to residents and their families.

 


Which service should I choose?


Our assistive technology service is a preventative service that:

  • Monitors data from sensors in a person’s home
  • Alerts the assistive technology team to changes in routine
  • Shows a change in condition, prompting contact to check in with the person
  • Prevents issues getting worse and reduces the risk of a crisis
  • Costs £10 per week, and includes the Herts Careline Telecare service.

Data Inspired Living

 


Herts Careline telecare service is a reactive service that:

  • Helps people call for assistance, e.g. in case of a fall
  • Is monitored by call operators who respond immediately to any alert
  • Enables operators to call the person and check if they need help
  • Has an emergency service which operates 24/7.
  • Costs £5 per week + VAT (if applicable).

Herts Careline Because independence is important

 



 

 

 

 

Assistive technology and your privacy >

Hertfordshire County Council recognise assistive technology as potentially useful for some residents. However some is not owned, operated or managed by Hertfordshire County Council and as such we cannot guarantee the security of any personal data which may be uploaded by users through some assistive technology. It is important that you read the Privacy policy of any assistive technology items before you share your personal data.

For further information about Hertfordshire County Council data processing please see our privacy policy.


How to get care technology

Most care technology is available to purchase online, or from specialist shops. Your family might help you to obtain care technology, with your consent, to ease concerns and make staying in touch and caring easier. Costs vary and can be one off or may include a monthly payment and sometimes an installation charge.

Living Made Easy

Europe's largest trusted online comparison site for daily living equipment run by the Disabled Living Foundation (DLF) - a national charity.

Which? - Assistive technology for independent living

Which? has some great advice on what to think about when choosing assistive technology, the different types of devices available and where to get them

Herts Careline

Find out about personal alarms and telecare, including how they work, who they can help, and how to order one.

Adult care - get an assessment

If you would benefit from assistive technology at home, request a care assessment.

Alternatively, if you'd like to discuss your needs and learn how care technology can help you at home email the assistive technology team.

 

When you've been unwell

After an illness or hospital stay care technology might be provided for a short time while recovering strength and ability. Talk to your hospital social care team.

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