Community Risk Management Plan
Our plan outlines Hertfordshire Fire and Rescue Service’s vision for a safer and more resilient community where lives are protected, and individuals thrive.
The Community Risk Management Plan (CRMP) 2024-2028 includes the key risks and challenges facing Hertfordshire residents and sets out how we will use the resources we have to respond to them, coordinating our work to improve public safety and save lives.
The documents listed below give more detail about our Community Risk Management Plan and how we intend to deliver it:
If you require these documents in a different format please email: cpd.customerservices@hertfordshire.gov.uk
Fire Cover Review (FCR)
This fire cover review is our assessment of foreseeable fire and rescue related risk in Hertfordshire.
We believe this document, coupled with our Integrated Risk Management Plan (IRMP), lays the foundations for an approach to mitigating.
risks that will enable us to meet the needs of Hertfordshire in an innovative, inclusive and relevant way.
Fire Cover Review (FCR) 2019-2023 (PDF 6MB)
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Statement of Assurance
Our Statement of Assurance 2023/24 provides information about:
- Financial arrangements
- Governance
- Operational matters
It was approved by our audit committee on 29 November 2024.
Statement of Assurance 2023-2024
His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS)
His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services,(HMICFRS), visited Hertfordshire in 2024 to inspect the work of the service over a 12 week period.
The inspection focused on 11 areas with a grade given for each. The five grading judgements are – outstanding, good, adequate, requires improvement and inadequate.
The Inspectorate made the following graded judgements for Hertfordshire Fire and Rescue Service:
Good
- Responding to major and multi-agency incidents
- Making the Fire and Rescue Service affordable now and in the future
- Manging performance and developing leaders
Adequate
- Understanding the risk of fire and other emergencies
- Promoting the right values and culture
- Ensuring fairness and promoting diversity
Requires Improvement
- Protecting the public through fire regulation
- Responding to fires and other emergencies
- Making best use of resources
- Getting the right people with the right skills
Inadequate
- Preventing fires and other risks
The Service has acted quickly to address the Inadequate grade for preventing fires and other risks. The Action Plan below has been published addressing the work needing to be done which HMICFRS acknowledged, saying they were pleased that it clearly shows a strong commitment and willingness to address their concerns.
HMICFRS were pleased that the service has made progress since our 2022 inspection. The service has fixed the issue with risk information being accessible to crews and the service is progressing its estates improvement strategy, which will see much improved and inclusive facilities for all staff. The new Community Risk Management Plan (CRMP) is a considerable improvement on previous iterations, but it needs more time to become widely understood within the service.
Hertfordshire Fire and Rescue Service 2023–2025 - His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services
HMICFRS Final Inspection Report 2021-22
HMICFRS Spotlight report
HMICFRS Spotlight report - progress against recommendations
HMICFRS Accelerated Cause of Concern letter 18-10-2024
HMICFRS Action Plan
Hertfordshire Fire and Rescue Service: assessment of progress – accelerated cause of concern
Performance
The Community Protection Directorate Annual Report 2023/24 covers Trading Standards, Resilience, County Community Safety Unit and Hertfordshire Fire & Rescue. It provides an overview of performance from across the directorate for the period 01/04/23 to 31/03/24.
CPD annual performance report (1.72MB PDF)
Productivity and Efficiency plan 2024 – 2025 (PDF 991KB)